Frank gets his first good review from first private tour
Now Hong Kong’s tourism industry is at a complete standstill due to the global Covid-19 pandemic.
It is the best time for Frank the tour guide to have a retrospection.
This can strengthen the confidence and correct something Frank doesn’t do well.
In this post, Frank retrospects the first 5-star good review for his first private car tour service from his first client cruise passenger Geraldine Hamilton from Australia.
This Toursbylocals client review made Frank very confident for the next eight years.
Frank has confidence to get more good reviews from clients in the foreseeable future.
Geraldine Hamilton praised Frank was wonderful, the tour was great…
5: “Frank was wonderful, the tour was great…”
|Geraldine Hamilton (Toursbylocals) from Australia|
|15 Oct 2012|
|5Review: Frank was wonderful, the tour was great and I can’t thank Frank enough for the wonderful day we spent with him. I strongly recommend him to everyone that want a great day in Hong Kong. (Browse private tour page)|
|Frank’s response: Thank you very much! Good health and good luck!!!|
Frank remembers this first private car tour booking started at the Ocean Terminal.
Frank brought the cruise passenger couple to have the classic Hong Kong city tour programme, which covers Victoria Peak, Aberdeen and Repulse Bay.
At the end of the tour, Frank and the driver sent the couple to go shopping at Golden Shopping Arcade for digital products.
Actually before this booking Frank was a new tour guide with one and half year guiding experience.
This first booking, first private tour and first online good review laid a solid foundation for Frank’s private guide career development.
Frank knows how to use good review to get more new bookings, which is the important virtuous cycle for online business and private tour guide.
Frank waits for you to contribute to Frank’s long good review list
After eight years, Frank the tour guide now fully understands how to offer the easy private car tour experience to different clients.
So Frank has enough confidence to get more 5-star good reviews from the clients in the future after Covid-19.
Frank just waits for you to contribute to the long good review list for Frank after taking his private car tour service.
See you later in Hong Kong!